At Small Funnel Shape LLC, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your purchase, we offer the following refund and returns policy to ensure your experience is as smooth as possible.
Returns Eligibility We accept returns for items that meet the following criteria:
The item must be unused, unwashed, and in the same condition that you received it. The item must be in its original packaging, with tags attached. Returns must be initiated within 30 days of the purchase date.
Non-returnable Items Certain items are not eligible for returns, including:
Items marked as “Final Sale” or “Clearance” Intimate apparel such as lingerie and swimwear Gift cards Customized or personalized items
Refunds Once your return is received and inspected, we will notify you via email. If the return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.
Exchanges If you need to exchange an item for a different size, color, or product, please send us an email at blakewallin@smallfunnelshape.com. We will provide instructions on how to return the item and initiate an exchange. Please note that exchanges are subject to product availability.
Return Shipping You are responsible for covering the cost of return shipping unless the item is defective or we made an error with your order. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Damaged or Defective Items If you receive a damaged or defective item, please contact us at blakewallin@smallfunnelshape.com within 7 days of receiving your order. Include photos of the damage, and we will arrange for a replacement or a refund, depending on product availability.
Late or Missing Refunds If you haven’t received your refund within the expected timeframe, please first check with your bank or credit card company as processing times can vary. If you’ve done this and still have not received your refund, please contact us at blakewallin@smallfunnelshape.com.
Contact Information For any questions or concerns regarding our refund and returns policy, please feel free to contact us at:
Small Funnel Shape LLC 2121 County Road G, Westfield, WI 53964 Email: blakewallin@smallfunnelshape.com Phone: 262-398-4683
Thank you for shopping with Small Funnel Shape LLC! We appreciate your business and will do everything we can to ensure your satisfaction.
